Prices for goods and services stated on our website are in the destination currency and inclusive of any applicable delivery charges, duty or tax unless otherwise stated.
We only deliver to New Zealand and New South Wales (Australia) urban street addresses. The cost of delivery is included in your purchase price, we do not add-on hidden costs such as packaging and handling.
We will use all reasonable endeavors to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.
Please provide a non-rural delivery address.
For Australian customers we strongly recommend that you register for the Australia Post MyPost service (www.auspost.com.au/mypost). This will allow you to receive notifications around your parcel location and delivery day, as well as provide instructions as to where to leave your item if you’re not going to be home on the day – or redirect this to another address.
For New Zealand customers you are able to take control over delivery preferences by clicking the tracking information provided to you via email and we recommend you visit https://www.nzpost.co.nz/personal/receiving-mail/receiving-parcels to learn more.